Privacy Policy



Last updated: April 2019

Welcome to FRABON (the “Platform”). The Platform is provided and controlled by FRABON INDIA TECH SOLUTION (“FRABON”, “we” or “us”). We are committed to protecting and respecting your privacy.

By accessing or using our website, services, applications, products and content (that include but are not limited to the Platform) (collectively, the “services”), you acknowledge that you have read this policy and that you understand your rights in relation to your information and how we will collect, use and process it. If you do not agree with this policy in general or any part of it, you should not use our services. Capitalized terms that are not defined in this policy have the meaning given to them in the Terms of Service. If you have any questions about how we use your information please contact privacy@frabon.com.

SUMMARY

What information do we collect about you?

We collect information when you create an subscriber/seller account with us , and use the Platform, such as your contact details, content you create, your location, your credit card details,your PAN number your GST number and your product details. Also we We collect information when you create a user account with us , and use the Platform, such as your contact details, your location, and your credit card details. We also collect information you share with us from third party social network providers, and technical and behavioural information about your use of the Platform. We also collect information contained in the messages you send through our Platform and your contacts if you allow us access to your phone book on your mobile device.
How will we use the information about you?

We use your information to fulfil and enforce our service contract with you, to improve and administer the Platform and allow you to use its functionalities. We also use your information to, among other things, show you suggestions, promote the Platform, and serve you targeted advertising.

Who do we share your information with? We share your data with our third party service providers we rely on to help you provide you with the Platform. These providers include cloud storage providers, and other IT service providers. We also share your information with our business partners, advertisers, analytics and search engine providers. We may also share your information with law enforcement agencies, public authorities or government bodies as required by law. Your Rights

You may have rights in relation to your information.

How long do we keep hold of your information?

We retain your information for as long as it is necessary to fulfil
  1. Our contractual obligations and rights in relation to the information involved,
  2. Our legal obligation(s) under applicable law(s) and regulations to retain data for a certain period of time, taking into account statute of limitations under applicable law(s);
  3. Our legitimate business purposes;
  4. And to conduct a defence in relation to disputes or potential disputes.

How will we notify you of any changes?

We will generally notify all users of any material changes to this policy, through a notice on our Platform. However, you should look at this policy regularly to check for any changes. We will also update the “Last Updated” date at the top of this policy, which reflects the effective date of such policy. Your continued access to or use of the Services after the date of the updated policy constitutes your acceptance of the updated policy. If you do not agree to the updated policy, you must stop accessing or using the Services.
  • The types of information we collect

    We may collect and use the following information about you:
    • Information you give us. You give us information about you when you register for and/or use the Platform, including your name, age, gender, address, Mobile Number, email address, social media login details, telephone number and financial and credit card information and your photograph as well as your language selection. In addition, this category will include your customer profile, the comments you make on our Platform (including any Virtual Items you contribute to any user-generated content), account and billing details, including but not limited to, your Apple, Google or Windows account, PayPal, Paytm or other third-party payment channel account where required for the purpose of paying or withdrawing cash. It also includes user-generated content, photographs and video content that you choose to broadcast on our Platform. You are also able to register using your user credentials to certain social media sites, such as Twitter, Facebook, Instagram or Google.
    • Information you choose to share from your social networks. If you choose to link your social network or public forum account (e.g. YouTube, Facebook, Twitter, Instagram, Google or Any Other you wish to ) to the Platform, you will provide us or allow your social network to provide us with information from your social network or public forum accounts, including your contact list. This data will include information relating to your use of the Platform on such public forums and/or social networks. For further information as to how and for what purpose the social network provider processes your data, please see the relevant privacy policies of particular social network providers.
    • Technical Information we collect about you. We automatically collect certain information from you when you use the Platform, including your IP address, location-related data (as described below) or other unique device identifiers, your browsing history (including content you have viewed in the Platform), Cookies (as defined below), your mobile carrier, time zone setting, mobile or device information including the model of your device, your screen resolution, operating system and platform and information regarding your use of the Platform.
    • Behavioural information we collect about you: We also collect information regarding your use of the Services, e.g. your comments on our Platform or any other user-generated content and video content that you generate through and broadcast on our Platform. In addition, we link your contact or subscriber information with your activity on our Platform across all your devices using your email or social media log-in details. We collect engagement scores (“likes”, comments, repeated views) and relate users based on your behaviour. Finally, we collect opt-ins and communication preferences.
    • Location data. When you use the Platform on a mobile device, we will collect information about your location, including location information based on your SIM card and/or IP address. If you allow us access to location data on your mobile device we will also collect Global Positioning System (GPS) data and mobile device location information. We will use this information to provide you with location-based services, such as recommending local videos and other personalised content.
    • Information from third parties. We will receive information about you from third parties if you use any of the other websites we operate or other services we provide. We will also receive information from third parties (such as advertising networks and analytics providers) and from other sources, including business directories and other commercially or publicly available sources.
    • Your phone and Social Media contacts. You can choose whether to find other users of the Platform either through (i) your phone contacts or (ii) social media contacts. If you chose to find other users through your phone contacts, we will access and collect your phone contacts, including the names, phone numbers, addresses and any other information that you have stored on your phone about your contacts in order to determine if they are using the Platform by matching them with existing users of the Platform. If you want to find other users through your social media contacts, we will collect your public information as well as names and profiles of your Social Media contacts.
    • Messages. We collect and process (which includes scanning and analysing) information you provide, including any personal information, in the context of composing, sending, or receiving messages (that means the content as well as information about when the message has been sent, received and/or read and the participants of the communication) through our Service's messaging functionality. Please be aware that messages sent to other users of our Service will be accessible by those other users and that we are not responsible for the manner in which those users use or disclose messages.Also we are not responcible for maner in which user provide wrong information
    • Metadata. When you upload a video to the Platform (“User Content”), you automatically upload certain metadata that is connected to the user content. In essence, metadata describes other data and provides information about your user content that will not always be evident to the viewer. In connection with your video the metadata can describe how, when and by whom the piece of user content was collected and how that content is formatted. It further includes information such as your account name that enables other users to trace back the video to your user account. Metadata will further consist of additional data that you chose to provide with the video, e.g. any hashtags used to mark keywords to the video or comments
  • Cookies

    We use cookies and other similar technologies (“cookies”) to enhance your experience using the Platform, improve our services, and provide you with targeted advertising. Cookies are small files which, when placed on your device, enable us to provide certain features and functionality.

    We use the following Cookies:
    • Strictly necessary Cookies. These are Cookies that are required for the operation of the Platform. They include, for example, Cookies that enable you to log into secure areas of the Platform.
    • Functionality Cookies. These Cookies are used to recognise you when you return to the Platform. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). These Cookies support the log-in function in the Platform for a 90 day period.
    • Social media Cookies These Cookies allow users to create an account on the Platform by using their existing log-in for other services (for example, for WeChat, Baidu, Facebook, and Google).
    • Targeting Cookies. These Cookies record your visit to the Platform, the pages you have visited and the links you have followed, including your interactions with other websites or applications. We will use this information to make the Platform and the advertising displayed on it more relevant to your interests. We will also share this information with third parties for this purpose. Our service providers may also use the information about your interactions with our Platform to serve you targeted advertisements on other websites and applications.
    • Analytics Cookies. Analytics Cookies are statistical audience measuring systems that we use for our Services to help us measure which web pages you click on and how you use the Platform (see below for more details).

      If for any reason you do not wish to take advantage of Cookies, you can disable Cookies by changing the settings on your browser. However, if you do so, this will affect your enjoyment of the Platform and we will no longer be able to offer to you personalised content. Unless you opt out of Cookies, we will assume you consent to the use of Cookies.


      “Do-not-track” signals are preferences that users can set on their web browser to limit how their activity is tracked across third-party websites or online services. The Platform does not respond to "do-not-track" signals in your web browser.


      Analytics information

      On our Platform, we use third-party analytics tools to help us measure traffic and usage trends for the services. Traffic refers to the different data flows surrounding activities of the users on the Services. These tools, for example, collect information sent by your device or our Services, including the pages you visit, add-ons, and other information that assists us in improving the Service. The information will be used to report and evaluate your activities and patterns as a user of the Platform to provide services in accordance with these activities.

      Our third party analytics tool is Google Analytics provided by Google, Inc (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Analytics uses Cookies, small text files containing a string of alphanumeric characters and which are stored on your computer. Google will use this information including your truncated IP address to assemble statistics on the use of our Service or to provide other related services as described above. For further information on how Google Analytics collects and processes information about you and information on how to opt out from Google's collection of information from you, please click here. You can also find further information in the Google Analytics Terms of Service & Privacy.

      We further use "Facebook Pixel" of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). This tool is used for advertising purposes in order to reveal if you have seen our advertisement on Facebook. If you do not want Facebook to collect the described information about you, you can opt-out of Facebook's use of cookies and Facebook Pixels here.

  • How we use your information

    We will use the information we collect about you in the following ways:
    • to administer the Platform (i.e. to provide our services to you) and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes (i.e. to guarantee the Platform’s stability and security) and to solicit your feedback;
    • to allow you to participate in interactive features of the Platform, when you choose to do so;
    • to personalise the content you receive and provide you with tailored content that will be of interest to you;
    • to improve and develop our Platform and conduct product development;
    • to measure and understand the effectiveness of the advertising we serve to our customers
    • to provide our customers & you with services based on the country settings our customer or you have chosen, such as advertising and other content that is related to the country settings;
    • o to make suggestions and recommendations to you and other users of the Platform about goods or services that will interest you or them;
    • to allow other users to identify you via the "Find other friends" function as a user of the Service, to allow you to find other users and to connect with them on the Platform, and to support the socializing function of the Services;
    • to provide you with your profile information to send to anyone you choose and to enable you to participate on the Platform and interact with other users;
    • to make your information available to other users in accordance with the privacy settings you chose for the respective information;
    • to show you content that is similar to content you liked or interacted with (by commenting and/or watching the content), content from your region as well as content from users you follow;
    • to show you advertisements that are relevant to our customers
    • to promote the Services and use information that you give to us, such as User Content and video content that you can choose to broadcast on our Platform, as part of our advertising and marketing campaigns to promote the Platform;
    • to enable our messenger service to function (although this information is only processed if you choose to use this function) and you can choose to delete any information in this regard on your discretion via the clear cache function within the Platform’s settings; and
    • to help us detect abuse, fraud, and illegal activity on the Platform;
    • to ensure that you are old enough to use our Services (as required by law).
    • to notify you about changes to our Services;
    • to communicate with you.
    • to provide you with user support;
    • to enforce our terms, conditions and policies;
    • to receive payments from you and/or make payments to you in accordance company Incentive Programme which time to time changes we will use the different Mobile Wallets Such as Paytm ,Jio Wallet , Paypal
  • How we share your information

    We will share your information with the following selected third parties:
    • Our Marketing partners which they will use further for Marketing our platform
    • Our Business Partners so that can make you special offers via the Platform;
    • Advertisers and advertising networks that require the data to select and serve adverts to you and others.;
    • cloud storage providers to store the information our customers or you provide and for disaster recovery services, as well as for the performance of any contract we enter into with our customers & you;
    • Analytics and search engine providers that assist us in the optimisation and improvement of the Platform; and
    • IT service providers;
    • Our data centre and the servers of our host providers
    • We will also share your information with any member or affiliate of our group, in India & in the country we launch our platform, for the purposes set out above, to assist in the improvement and optimisation of the Platform, in order to prevent illegal uses, increase user numbers, development, engineering and analysis of information or for our internal business purposes
    • We will share your information with Government , law enforcement agencies, public authorities or other organizations if legally required to do so, or if such use is reasonably necessary to:
    • comply with legal obligation, process or request;
    • enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof;
    • detect, prevent or otherwise address security, fraud or technical issues; or
    • protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).We will also disclose your information to third parties:
    • in the event that we sell or buy any business or assets, in which case we will disclose your data to the prospective seller or buyer of such business or assets; or
    • if we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information will be among the transferred assets.
  • The security of your information

    We take steps to ensure that your information is treated securely and in accordance with this policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, for example, by encryption, we cannot guarantee the security of your information transmitted through the Platform; any transmission is at your own risk.

    We have appropriate technical and organizational measures to ensure a level of security appropriate to the risk of varying likelihood and severity for the rights and freedoms of you and other users. We maintain these technical and organizational measures and will amend them from time to time to improve the overall security of our systems.

    We will, from time to time, include links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.

    We are not responsible for any damages of your information i.e. Your social network, personal detail, bank detail in any way. We are not obtained any personal detail i.e. your password, pin detail and any type of personal information in any manner.

    Note that If you upload a video to the Platform for the first time, you will be notified that you are using the Platform on a public account, meaning that if you post a video it can be viewed by every user of the Platform regardless your connection to the user. You can limit the audience having access to the information included in the information that you post to the Platform in your privacy settings as specified in the information window. Changes to the privacy settings on the Platform will immediately apply and also affect Information that you have posted in the past. We will delete your information from your use of the Platform once you decided to delete the respective UGV or broadcast content or other information you provided in your profile.
  • How long we keep your information

    We use the following criteria to determine the period for which we will keep your information:
    • our contractual obligations and rights in relation to the information involved;
    • legal obligation(s) under applicable law(s) and regulations to retain data for a certain period of time;
    • statute of limitations under applicable law(s);
    • disputes or potential disputes.


    After you have terminated your use of our Services, we can store your information in an aggregated format. Notwithstanding the foregoing, we can also retain any personal information as reasonably necessary to comply with our legal obligations, allow us to resolve and litigate disputes, and to enforce our agreements. After termination of services we are not share any type information without order/letter of law enforcement agency as well as court order.
  • Information relating to children. The Platform is not directed at persons under the age of 18. Users under the age of 18 are not allowed to use the Platform or register an account on the Platform. If we become aware that personal data has been collected from a person under the age of 18, we will delete this information and terminate the person’s account. If you believe that we may have personal data about or collected from a person under the age of 18, please contact us at privacy@frabon.com.
  • Contact

    Questions, comments and requests regarding this policy should be addressed to:
  • Indian law enforcement and jurisdiction-specific

    If you are using our Services in India, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall prevail.
    • The security of your personal data. The personal data shared by you for the purposes of the Services would be safeguarded in accordance with the policies and systems adopted by us.
    • Data retention. We will not retain sensitive personal data or information for longer than is required for the purposes for which such information may be lawfully used or is otherwise required under any law for the time being in force.
    • Data rights. You have the right to access and review personal data we hold about you, to rectify any personal data held about you that is inaccurate, to request the deletion of personal data held about you, and the right to request the suspension of the processing of your personal data. You can exercise your rights by contacting us at privacy@frabon.com.
If you have any dispute regarding the privacy policy the jurisdiction is Ahmedabad City only.

Date: 28/4/19 At: Ahmedabad.

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